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Integration guide

Connecting a farm to a platform: agree the data handover

Decide where data goes, who can access it and which functions the integration actually includes.

Connecting a farm to a platform: agree the data handover

Can an agricultural IoT project use an existing or third-party platform?

Yes. System integration can connect equipment to your existing platform or a suitable third-party service. Agree the data interface, included functions, account ownership, recurring costs and handover responsibilities before configuration begins.

  1. Equipment

    Device IDs and configuration versions

  2. Data service

    Fields, exports and retention

  3. System owner

    Accounts, renewals and service responsibilities

Example handover path: physical devices, their data records and account responsibilities need to remain connected after the project team leaves.

List the readings, alerts and exports your team uses

A current reading, a historical graph, an export, an alert and a control command are different functions. List the functions required for the pilot and those planned later. A dashboard demonstration does not establish that every function is included in a quotation.

Write a small data contract

For each field, state device identity, measurement meaning, unit, timestamp, missing-value handling and upload interval. Add the authentication and acknowledgement requirements. Confirm export, retention and API access for the chosen service tier.

Make ownership operational

Identify who administers the account, retains configuration records, renews subscriptions and responds to incidents. Document credentials handover through an agreed secure channel. If control is included, separately define command authority, local protection and behaviour during communication loss.

Separate a phone app from a service-provider platform

An app may handle one account and its devices well. A project serving multiple customers also needs site separation, user roles, enrollment and service records. Confirm those functions on the intended platform tier. API availability and branding can require additional agreements or integration work. Demonstrate the specific owner and operator workflows before treating them as part of the delivered system.

Walk through a replacement before closing the handover

Ask the future system owner to show how a failed unit would be replaced and associated with the same site. Confirm which settings and historical records remain, who provides access and whether new fees apply. Then export one useful dataset using that owner’s account. A handover is easier to use when it includes these actions, not only a list of passwords and product manuals.

Ask who can perform each task
TaskHandover detail
Add or replace a deviceEnrollment access and device-to-site mapping
Export historical readingsFormat, retention and applicable service tier
Renew connectivitySIM or subscription owner and charges
Investigate an alertRecipient, record access and local response owner

Common questions

Does using a third-party platform mean SunGene only supplies hardware?

No. We can take responsibility for the agreed planning, configuration, data integration, testing and delivery work while using the platform appropriate to the project.

Are platform subscriptions always included?

No. Setup, hosting, subscriptions, retention and API access depend on the chosen service and are identified in the agreed scope.

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Related project knowledge

Contact SunGene

Ask about equipment,
planning or a system fault.

Tell us your country and what you want to measure or fix. A site photo or equipment list helps us check the options.