Problem / solution guide
Low Water Level Alert
Remote low-water alert hardware for tanks, reservoirs and pump protection workflows.
Hardware in this guide
Representative product-family images. The exact model, interfaces and enclosure are confirmed in the written quotation.
Need hardware recommendations for this problem?
Send the measured signals, alarm rules, site power and communication constraints. We will return a hardware configuration for quotation.
Problem to solve
Low water levels can damage pumps, interrupt supply and trigger emergency deliveries. A dedicated alert path helps operators react before the site runs dry.
Measurements that matter
- Low level threshold
- Level trend
- Pump run state
- Battery and communication status
Suggested hardware configuration
- Level sensor with threshold mapping
- Remote IO for pump feedback
- Wireless or cellular gateway
- Alert routing to customer workflow
Typical Hardware Architecture
Final system design, software integration, PLC/SCADA programming and site installation are handled by the customer or their system integrator.
Customer system
Customer's SCADA / Cloud / PLC System
Information needed before quotation
- Minimum safe level
- Tank geometry
- Pump protection requirement
- Alarm recipients and escalation flow
Recommended next steps
- Review water tank monitoring
- Check pump station monitoring
- Decide wired or wireless sensor path
Related pages
FAQ
What does SunGene need before quoting Low Water Level Alert?
Please provide minimum safe level, tank geometry, pump protection requirement, alarm recipients and escalation flow. These inputs determine the sensor, gateway, power and integration path.
Is this a software-only service?
No. SunGene supplies sensors, gateways, field connectivity hardware and documented data-handoff interfaces for the buyer or integrator. Software-platform configuration and operation are outside the standard hardware scope.
Can SunGene support custom configuration if needed?
Yes, after the hardware configuration, certificates, sample quantity and documentation scope are clear.
Which technologies are usually considered?
The typical shortlist includes Water level, Alarm notification, 4G LTE, LoRaWAN. Final selection depends on site constraints and target country requirements.



