Industrial IoT comparison
Cloud Dashboard vs Customer Platform Integration
Compare the hardware data handoff needed for a third-party dashboard or a customer-owned platform. SunGene supplies field hardware and documented interfaces, not platform operation.
Hardware in this guide
Representative product-family images. The exact model, interfaces and enclosure are confirmed in the written quotation.
Need a project-specific choice?
Send the field interface, network, power and reporting requirements. We will return a hardware selection scope for quotation.
Buyer scenario
The hardware decision is about the upstream interface, payload and field gateway. Dashboard hosting, API development, alarm workflows and platform administration remain with the customer or its named software and integration provider.
Decision table
Hardware interface
- Third-party dashboard handoff
- Gateway output documented for the selected dashboard provider
- Customer-owned platform handoff
- Gateway output documented for the customer endpoint
- Guidance
- Confirm the receiving interface before the gateway is quoted.
Payload
- Third-party dashboard handoff
- Fields follow the named provider requirements
- Customer-owned platform handoff
- Fields follow the customer MQTT, Modbus TCP or SCADA requirements
- Guidance
- Share sample payloads or register expectations before ordering.
Responsibility
- Third-party dashboard handoff
- Dashboard provider owns users, alarms and reports
- Customer-owned platform handoff
- Customer or integrator owns backend and workflow
- Guidance
- SunGene standard scope ends at documented hardware data handoff.
Typical Hardware Architecture
Final system design, software integration, PLC/SCADA programming and site installation are handled by the customer or their system integrator.
RTU / Data Logger
RS485 to Ethernet Gateway / Serial Server
Customer system
Customer's SCADA / Cloud / PLC System
Hardware used in the comparison
Representative product-family images. Exact model, interfaces and enclosure are confirmed in the written quote.
Choose Third-party dashboard handoff when
- A named dashboard provider has published device or gateway requirements
- The provider confirms hosting, users, alarms and reports
- The required payload and authentication method are available
Choose Customer-owned platform handoff when
- A customer-owned cloud, SCADA or BMS already exists
- The receiving protocol, endpoint and data ownership are defined
- The customer or integrator will configure and operate the platform
Information needed for quotation
- Receiving platform owner and contact
- MQTT, Modbus TCP or SCADA interface
- Required payload or register fields
- Gateway buffering, security and network requirements
Hardware to confirm before quotation
Representative product-family images. Exact model, interfaces and enclosure are confirmed in the written quote.
Related pages
FAQ
Which option should I choose for Cloud Dashboard vs Customer Platform Integration?
Choose Third-party dashboard handoff when a named dashboard provider has published device or gateway requirements. Choose Customer-owned platform handoff when a customer-owned cloud, scada or bms already exists. SunGene can shortlist hardware after reviewing the site and integration details.
Can SunGene quote both options?
Yes. We can prepare a side-by-side hardware path when the buyer provides the site layout, measured parameters, network preference and expected quantity.
Does this comparison include pricing or guaranteed certification?
No. Pricing and certification depend on the selected hardware configuration and target country, so they are confirmed during quotation.
What technologies are usually involved?
The typical shortlist includes Documented data handoff, Third-party dashboard, Customer-owned platform, MQTT. Exact protocol, frequency band and payload details are confirmed before samples are arranged.
Does SunGene configure or operate the dashboard, BMS, SCADA or cloud platform?
Not under the standard hardware supply scope. SunGene quotes field hardware and documented interface information. Hosting, API development, user management, alarm configuration and platform operation remain with the customer or its named provider unless that provider quotes them separately.